Privacy Policy

Last Updated: May 31, 2026

1. Introduction

FlynJet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

2. Information We Collect

Personal Information:

  • Name, email address, phone number
  • Payment information (processed securely through our payment partners)
  • Passport number and other identification documents
  • Date of birth and nationality
  • Emergency contact information
  • Dietary preferences and medical requirements (optional)

Usage Information:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our Services
  • Booking history and preferences
  • Location information (with your consent)

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings
  • Communicate with you about your bookings and our services
  • Personalize your experience
  • Improve our Services and develop new features
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send you marketing communications (with your consent)

4. Sharing Your Information

We may share your information with:

  • Aircraft Operators: To facilitate your booking and flight
  • Payment Processors: To process your payments securely
  • Service Providers: Who assist in operating our business
  • Legal Authorities: When required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer technology (SSL), and regular security assessments.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Object to processing of your information
  • Export your data
  • Withdraw consent at any time

To exercise these rights, please contact us at info@flynjet.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

  • info@flynjet.com
  • +254785651832
  • +447393700477
  • Jomo Kenyatta International Airport North Road, Embakasi, Nairobi, Kenya. P.O. Box 19087-00501
Your privacy is important to us. We are committed to protecting your personal information and being transparent about how we use it.